Among the most common QuickBooks errors, QuickBooks connection has been lost error is the one that many users often face while trying to open or make changes to their company files in QuickBooks Desktop. With this post, we will discuss why such an error occurs in the first place and how to rectify it that too in layman’s language and step-wise manner.
A user might see an error message displaying, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.”
Need immediate troubleshooting guidance to fix QuickBooks connection has been lost error? If yes, don’t hesitate to get in touch with experienced QuickBooks professionals at 800.583.0572 .
What triggers QuickBooks connection has been lost error?
The following are the reasons due to which QuickBooks connection has been lost error usually takes place:
- Damaged program files of QuickBooks Desktop.
- Issues with the company file, like data corruption.
How to rectify QuickBooks connection has been lost error?
Solution 1) Run the Quick Fix my Program tool to repair the damaged program files of QuickBooks
- Visit the official website of Intuit.
- Download the most recent release (22.214.171.124) of QuickBooks Tool Hub and locate the downloaded file on your Windows desktop.
- Accept the terms and conditions to finish the installation of QuickBooks Tool Hub.
- Open QuickBooks Tool Hub and select the Program Problems tab.
- Click on the Quick Fix my Program button to start the tool.
- When the tool completes repairing the QuickBooks program files, try to perform the action that has been triggering the error.
Solution 2) Use the QuickBooks File Doctor tool to fix the company file’s issues
- Open QuickBooks Tool Hub and select the Company File Issues tab.
- Click on the Run QuickBooks File Doctor button.
- From the drop-down menu, select your .QBW company file.
Note: If you don’t find your company file in the drop-down menu, then select the Browse and search button to find the company file on your computer.
- Choose the Check your file option and then click on the “Continue” button.
- Type in the admin password of QuickBooks Desktop and then click on the “Continue” button.
Solution 3) Restore a backup copy of your company file in QuickBooks Desktop
- Open QuickBooks Desktop and select the File menu.
- From the drop-down menu, choose the Open or Restore Company option.
- Select the Restore a backup copy option and then click on the “Next” button.
- Choose the Local Backup option and then click on the “Next” button.
- Find a backup copy of your company file on the computer and select it.
- Select a folder to save the restored company file and then choose the Open option.
- Once you’re done following the steps mentioned above, click on the Save button.
If QuickBooks connection has been lost error persists even after following the troubleshooting solutions mentioned above in the post, then there might be some data corruption in the backup company file. Thus, we suggest you use the Auto Data Recovery feature of QuickBooks to recover the damaged company file and check if this rectifies the error. For additional troubleshooting assistance to fix QuickBooks connection has been lost error, feel free to get in touch with experienced QuickBooks professionals at 800.583.0572.