Get Rid of QuickBooks Error H202 Once and For All

By switching QuickBooks Desktop from single-user mode to multi-user mode, a user can access the entire data of the company, stored on the server computer, directly from any workstations over the computer. However, there are a number of errors that users can face while turning on multi-user mode in QuickBooks Desktop, and among them, the most common is QuickBooks error H202. The error prompt abruptly shows up on the user’s computer screen with an error message, which displays, “This company file is on another computer, and QuickBooks needs some help connecting.” In this post, we will discuss with you why error code H202 arises and how you can resolve it that too in layman’s language and step-wise manner.

Looking for instant troubleshooting assistance resolving QuickBooks error H505? If yes, feel free to speak to our QuickBooks professional team at the toll-free number (844)-888-4666.

What are the reasons triggering QuickBooks error code H202?

The followings are all the possible reasons that can trigger QuickBooks error code H202 while turning on multi-user mode in QuickBooks Desktop:

  • The QuickBooks Database Server Manager, which allows server’s QuickBooks Desktop to communicate with workstation’s QuickBooks Desktop, is not set up on the server computer.
  • Some internal QuickBooks services, like QBCFMonitorService or QuickBooksDBXX, are not running on the server computer.

What should you do to resolve QuickBooks error H202?

Solution 1) Set up the QuickBooks Database Server Manager on the server computer

  • Download QuickBooks Tool Hub of the most updated version (1.5.0.0) on the server computer which hosts the company file.
  • Click on the installation file QuickBooksToolHub.exe you downloaded and follow the on-screen instructions.
  • Finish the installation of QuickBooks Tool Hub by agreeing to the terms and conditions.
  • Double-select the icon of QuickBooks Tool to start the application.
  • From the left panel of the screen, select the Network Issues tab.
  • In the Fix My Network section, select the QuickBooks Database Server Manager button.
  • Click on the Browse button to find and select the QuickBooks company file.

Note: Usually, company files are stored in the folder named Company Files that you can open by navigating to the following path: C:UsersPublicPublic DocumentsIntuitQuickBooksCompany Files.

  • Once you choose the company file, select the Start Scan button.
  • When the QuickBooks Database Server Manager is done repairing the company file, select the Close button.

Solution 2) Restart the QuickBooks internal services on the server computer

  • On the keyboard, press Windows + R keys at the same time to open the Run window.
  • In the Run window, enter “services.msc” and then select the OK button.
  • In the list of services, look for QBCFMonitorService and double-select it.
  • From the Startup type drop-down menu, select the Automatic option.
  • Check whether the Service status is Running or not. In case it is not, select the Start button.
  • Move on to the Recovery tab.
  • From the drop-down menus of First failure, Second failure, and Subsequent failures, select the Restart the Service option.
  • Select the Apply button and then the OK button to save the changes you have made.
  • Repeat the steps mentioned above in the same manner for QuickBooksDBXX (XX denotes the version year of QuickBooks Desktop).

Conclusion:

Even after implementing all the troubleshooting solutions explained above in the post, if QuickBooks error H202 persists, then there is a possibility that there are some network connectivity issues between the server computer and the workstation. Our recommendation for you is to ping the server from any workstation, run the QuickBooks File Doctor tool, and see whether these fix the error or not. For additional troubleshooting assistance resolving the multi-user error, feel free to contact our technical support team at (844)-888-4666.

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