Restaurants have been a thriving business since times immemorial. The inevitability of restaurants can be attributed to the fact that people have a need to travel and they cannot survive without food… Literally. Slowly, restaurants started to evolve as hangout joints, stepping beyond the utility value that they provided.
Best communication became more efficient, people started to order food from restaurants by making a telephone call. Guiding the UberEats Clone delivery executive to the exact location of your home was quite a cumbersome and daunting task.
Smartphones have been effective and instrumental in transforming the outlook of certain processes like booking a cab and even taking a picture. Smartphones also brought to the common people, the GPS technology that was once confined to the military and aviation world.
Combining that with a personal profile, it was not possible to identify the exact location of a person who wanted a specific product or a service. This opened a whole new world of possibilities for service businesses. The constraint of visibility was completely rendered obsolete. This revolution has facilitated a lot of services being made available at the doorstep of users. Some of these services include cabs, handyman services, grocery, babysitting, and even dating.
However, one of the services that have been made available stands out from the rest in terms of UberEats Clone utility. It is the service of app-based restaurant food ordering.
The relevance and the market
Food ordering apps come in at a time when the instances of people who seek their livelihood in cities have been on an increase not only in countries like the United States but all across the world. It comes in as a big advantage to people who might not be able to cook their food. Besides, it can also serve people in case of sudden guess or parties.
The relevance is evident in the projected market size expected to grow by about $44.23 billion between 2020 and 2024. The growth is expected to progress at a CAGR of 7% in this period. The COVID-19 pandemic, although was responsible for slowing down the market, is expected to heavily contribute to its growth for a considerable period after the pandemic is over. People are hesitant to visit restaurants, and more often than not, they are likely to resort to order food to consume in the comfort and confines of their homes.
The different business models
Although the food ordering on-demand seems monotonous, different apps can use different business models.
There might be restaurants that might have dedicated apps to enable food ordering, and this business type is popular among restaurants that have multiple outlets or a chain/franchise business model. It is to be remembered that a restaurant that uses such apps also takes up the responsibility of managing the fleet of delivery executives.
Some food ordering apps take care to aggregate the restaurants available in a location. The responsibility of delivery, however, falls on the restaurant. The responsibility of the app is confined to facilitating the order by organizing the menu over an app.
The third and the most popular business model is the one that not only aggregates restaurants that deliver to our location but also provides delivery services. These mobile apps make use of a fleet of independent delivery executives who are not employees but gig workers. In this way, this UberEats Clone business model not only provides a utility for the user, but also expands the avenues of burning for college students, part-timers, and people who look for an additional source of revenue.
The popular and prominent names
It is quite known that brands like Dominos, KFC, and McDonald’s have had their food delivery ecosystems. There have also been friend’s instances of restaurants employing their delivery executives. However, the credit of bringing the aggregator model involving independent delivery executives has to be given to the same company that heralded the on-demand ecosystem – Uber. In 2014, Uber launched its food delivery app, aptly named UberEats.
Although UberEats was the pioneer, there are a lot of brands that have sprung up left, right, and center. Some of the globally renowned brands that specialize in on-demand food delivery through mobile apps are Deliveroo, GrubHub, PostMates, FoodPanda, Zomato, and Swiggy.
Although there might be a few areas where these brands exert their dominance, it cannot be denied that the market is still wide and open not only to accommodate new players but also to give them a good taste of success through better profit and better revenue.
The channels of profit and revenue
Uber, the parent of UberEats the possibilities of making a profit through aggregation and by providing services on demand. The same business model applies to UberEats as well. An app like UberEats can make its profit in multiple avenues.
The first and foremost channel of profit for an app like UberEats is the commissions that it charges from restaurants for facilitating an order. Since the restaurant would not have gotten the order if not for the app, the restaurant treats the revenue shared with the app business like an affiliate commission.
Based on the demand and the availability of delivery executives, there might be instances where the app charges an additional delivery fee from the user. The delivery fee can also be charged based on climatic conditions, the distance between the restaurant and Location of the user, and even the remoteness of the delivery location.
There might be a few restaurants that struggle with the initial visibility. The app can run sponsored sections that highlight certain restaurants based on the payment they have made to the UberEats Clone app. It cannot be denied that there is no better place to promote a new restaurant than a food ordering marketplace.
Also, there might be instances where the app runs ads facilitated by Google Android and Apple iOS. Although most apps refrain from using this option, there are a few instances where abs have depended on advertisements for their revenue.
Building an app like UberEats
If you are one of those aspiring entrepreneurs who would like to use this business model to build your on-demand food delivery mobile app, you can consider using UberEats Clone. The app is easy to customize, and it saves you a lot in terms of both time and money.
The white label UberEats Clone comes back with all the essential features. Although the features need not be a cost of worry, it is important to know how the app functions and the relevance of the teachers.
The way an app like UberEats works
As you may have inferred, there are three distinct apps for the entire food ordering ecosystem to function – The user who orders food, the restaurant that prepares the food, and the delivery executive responsible for taking the food from the restaurant and delivering it to the location of the user. Also, there is an administrator who is responsible for upkeeping the sanity and sanctity of the app.
The user opens the app and browsers for the food items or the restaurants that deliver to their location. They can order food only from a single restaurant per order. Once they have ordered the necessary food items to the cart, they can choose to check out. They can make their payments using digital payment instruments like credit cards, debit cards, Internet banking, and wallets.
Once they have placed the order, a notification is sent to the restaurant. The restaurant starts preparing the food in line with the order. Parallel to this, delivery executives in the vicinity are also alerted about the food order. One of them accepts the order and starts to drive/ride towards the restaurant. Once the food is ready and packed, the delivery executive can pick up the food and start moving towards the location of the user to deliver the food.
The entire process of navigation is assisted by the GPS and mapping systems that help though delivery executive in precisely reaching the location of the user. The same technology also helps in keeping the user updated about the moment of the food parcel in real-time.
The food is successfully delivered and based on the promptness of delivery and quality of food, the user can read their experience with the delivery executive and the restaurant.
Each entity and each app needs to be presented with a unique set of features that make it easy for the process to be executed.
The user app
- The user should be able to quickly sign up and register for the services. They should be provided with a facility to login using existing credentials like Google and Facebook. They should also be able to register using their email or phone number.
- The registration should immediately create a profile that should keep a track of the history of all orders, the payments, the coupon codes, and also, the common delivery addresses. The address should be validated by the location pin, so the address is not only present as a text but also as a location identifier.
- The user should be able to search for food of their choice based on the restaurant, the cuisine, or the specific food item. They should also be provided the essential filters that you can’t help them identify vegetarian items or without items that might cause them allergies.
- They should be able to quickly make the payments without any hassle. For this purpose, the UberEats Clone app should type with payment services that will enable users to make payments using multiple instruments like debit cards, credit cards, Internet banking, and wallets.
- The users should be able to leave feedback for their experience with the delivery executive and the restaurant.
The restaurant app
- The restaurant should be able to sign up with the app business without any hassle. They should be able to provide details like the name of the business, the bank account details, and the address/addresses in which they operate.
- They should be able to input the menu items along with the details like the name of the menu item, the description, and if possible, even a high definition picture for their signature items.
- The app should be integrated with an order management system that will enable easy overseeing of the orders and their statuses.
- It is to be remembered that most restaurants view the food delivery app as an extension of their dining business. Therefore, the payments made through the app should be quickly processed through the bank account of the restaurant.
- Along with the promotions planned by the app, the restaurant should also have a facility to create their offers and promotions. They should also be able to create sponsored listings if they need enhanced visibility.
The delivery executive app
- Just like the user and the restaurant, the delivery executive should be able to sign up for working with the app. in addition to the simple sign-up, however, they should also undergo a process of authentication code identity verification.
- Delivery executives are, in most cases, gig workers. Therefore, they should have the flexibility to dictate their working cars, and also accept or reject requests for UberEats Clone food delivery based on their convenience and choice.
- They should have the payments all the commissions given to them processed to their bank accounts without any delay. It is to be remembered that these delivery executives heavily dependent on the income from these gigs as a major source of their income.
- When navigating to the restaurant or the location of the user, the GPS should come into the picture. The GPS should guide them to the exact location, assisted by navigation services from Google or Apple.
They should be provided with a referral program that will help them on an extra by refrain Neil delivery executives to work with the app.
The admin app
- The administrator should be provided with a comprehensive dashboard that will give them a snapshot of what the app is at that moment. The dashboard should contain vital bits of information like the total revenue, the prevailing commission rates, the total number of orders, and the number of available delivery executives.
- The administrator should have the right to enable, disable, or suspend users, restaurants, and delivery executives based on their behavior and feedback.
- The administrator should also manage all the contents of the page including but not limited to the homepage of the app, the promotions, and the offers.
- The administrator is also responsible for customer support. If needed, they should be able to delegate this process to a customer support team.
- The administrator also has the task of managing payments to the restaurants and the delivery executives.
It has been established beyond doubt that the market for food delivery on-demand apps is quite wide, open, and lucrative. If you are one of those entrepreneurs who would like to capitalize on this wave of profitability, all you need to do is invest in the development of a food delivery app. Developing the app from scratch, however, could be a conversation affair.
The UberEats Clone is easy to customize and is available as a product. This will save you tons of money and quite a period and hitting the market. With this app, it becomes possible for your business to get launched in the shortest possible time, so you can start delivering delight to your customers and profit to yourself.