How To Launch A Successful On-demand Delivery App And Maintain Steady Growth?

The on-demand wave is transcending boundaries rapidly, and traditional businesses are either adapting to this emerging trend or running their business with declined sales. Right from taxis to laundry, there are on-demand apps for almost every sector nowadays. However, if there’s one sector that has been in the spotlight ever since the COVID-19 pandemic, it is the on-demand delivery services. 

These on-demand delivery apps effectively bridge the gap between service providers and people stranded in their homes. With people leaning towards on-demand services, is it the right time to launch a delivery app into the market? 

If so, while launching a delivery app is easy, maintaining steady growth is a whole-new task that an entrepreneur needs to take care of. Are you one such entrepreneur who aspires to venture into the market but worry about reception and growth? This blog discusses the strategies to launch a successful on-demand delivery app and the steps involved to maintain consistent growth. 

Plan your approach – make it feasible! 

An entrepreneur without a clear-cut approach cannot sustain a crowded delivery market space. Planning well-in-advance in a skill that successful entrepreneurs gain mastery over. 

Come up with intuitive ideas and brainstorm them with a technical team. It is vital to choose your well-equipped app development team as they are the ones who transform your visions into reality. 

Assess your approach for its feasibility and motivate your team to achieve sustainable goals. Besides, creating a well-executable action plan can come in handy. Adhering to a schedule and maintaining resources are critical elements as the conversion rate of entrepreneurs with ideas into entrepreneurs with products is significantly less. 

Choosing the right business model 

Be it food, grocery, medicine, or any other delivery service; the business model lays the foundation for a reliable platform. The four popular business models for a delivery platform include, 

  • Single store model: For a retail store that aspires to provide delivery services to customers, this model can come in handy. 
  • Branch or Chain model: For a store that has branches spread across different locations, the chain model is the best fit. 
  • Aggregator model: Let’s say an entrepreneur wishes to accumulate a group of restaurants or grocery stores under one roof. In such a case, the aggregator model can do the trick. 

Choosing the right model sets the tone for the efficient functioning of the platform, ensuring steady growth. 

Implementing the right tech-stack 

Although entrepreneurs do not focus much from the technical viewpoint, it is highly crucial to roll out a delivery platform with the latest tech-stack. Why so? One primary reason is that apps with primitive or outdated technology fail to create an impact on the audience. 

Incorporating the latest tech-stack will enable better efficiency and app performance. Having a seasoned team of technical experts working diligently on your platform with the appropriate tech-stack is recommendable as the market is becoming highly competitive with each passing day. 

Integrating a perfectly-balanced feature-set 

As simple as it may sound, features have the ability to lure the audience towards an on-demand delivery app. Integrating the perfect blend of essential and unique elements in the on-demand all in one app solution can make all the difference. Let’s discuss the feature-set in the upcoming section. 

Be wary of the fact that you need to roll out apps for four distinctive stakeholders, including 

  • The customer
  • The delivery executive
  • The service provider (store owner/supplier) 
  • The admin 

Features of customer app: 

  • Single-step registration
  • Profile management
  • Book now or schedule for later
  • Browse and filter services
  • Multiple payment gateways
  • Real-time tracking
  • Push notifications
  • In-app chat/call
  • Ratings and reviews 

Features of the Delivery executive app:

  • Registration with verification
  • Availability toggle
  • Accept/Reject user requests
  • Earnings dashboard
  • Manage deliveries
  • In-app navigation
  • In-app chat/call 

Features of Service provider app: 

  • Availability toggle
  • Order management dashboard
  • Manage inventory
  • Manage order updates
  • Pricing management
  • Geolocation
  • Earnings tab 
  • Real-time analytics

Features of Admin panel: 

  • God’s eye view
  • Manage transactions
  • Heat map
  • Resolve customer queries
  • Verify service providers
  • Real-time analytics 

3 Crucial Steps to maintain steady growth 

Maintaining steady growth involves staying on customers’ radars while expanding the network effortlessly. Here are three crucial steps to maintain continued growth with your delivery app. 

  • Never fail to iterate: Evolving with customer trends is an iterative task that marks the need for stern entrepreneurial leadership. 

  • Make it simple: Be it choosing the right business model or loading features into the platform, ensure that you keep the design simple and informative. 

  • Work on customer feedback: Cater to what customers have to say about your delivery service and make necessary modifications in your platform. 


With COVID-19 aggravating the need for doorstep deliveries, the on-demand delivery market has become the talk of the town. Capitalize on this trend and yield consistent income by maintaining steady growth with a delivery app that is user-friendly, robust, and reliable. 


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