How to Solve Windows Firewall Disabled Exceptions Not Defined in QuickBooks

Quickbooks firewall error is one of the common issues that you will come across while accessing or opening the company file on the system. This error makes the communication between the company file and Quickbooks desktop difficult. The error message states: “ It appears that the Quickbooks software on computer OWNER-POC is set up to allow shared access to the company file but the Quickbooks application on your system is unable to communicate with it.” It states that you need to configure the firewall on the system to get rid of the issue. In case you are facing the same issue, here is how you need to resolve the error. 

Triggers of Windows Firewall Disabled Exceptions Not Defined Issue

Before fixing the issue, you need to know the reasons for which you can encounter the Quickbooks firewall error. Below we have mentioned all the reasons for which the error can occur.

You may have installed the firewall incorrectly or not configured it properly.

Next, there are chances that you face the issue because of the lost server connection.

You can also face the issue because the database server manager failed the system.

Also, the error can occur because you are using the wrong DNS.

Solutions to Fix Windows Firewall Disabled Exceptions Not Defined Issue

Now, below we have mentioned all the methods that you can use to fix the Quickbooks firewall disabled exceptions not defined issue. Make sure to follow the steps associated with each method to carefully complete the process.

Solution 1: Running Quickbooks File Doctor

The very first method that you can use is to run the Quickbooks file doctor on the system. You can either use the tool individually or use it via the Quickbooks tool hub. For this, you need to follow the steps to start the Quickbooks tool hub and run the file doctor tool.

  • First, you will have to download the Quickbooks tool hub on your system. You can easily download it from the official website.
  • Next, you will have to save the downloaded file on the desktop. You will now have to click on the Quickbookstoolhub.exe file.
  • Now, in the next prompt, agree to all the terms and conditions. You will then have to complete the installation process by following all the instructions appearing on the screen.
  • After this, you will have to open the tool hub on the system. You will then have to click on the company file issues tab.
  • In the next tab, click on the Quickbooks file doctor tool. The tool may take some time to load.
  • You will now have to choose the file that you wish to scan by clicking on the Browse option.
  • Now, simply click on the scan option and wait for the process to complete.
  • On completion, you will have to open the company file and check if the error is resolved or not.

Solution 2: Updating Quickbooks to the Latest Version

Using an outdated version of the Quickbooks application can lead to different Quickbooks issues and firewall error is one of those. So, you need to update the version of Quickbooks to the latest version. Below we have mentioned all the steps to update the Quickbooks version.

  • To start with, you will have to choose the help menu on the Quickbooks application.
  • Next, you will have to choose to update the Quickbooks application.
  • When done, choose the update now option and then mark the checkbox to get updates.
  • You may also have to click on the reset updates option so that you can undo all the updates that you have downloaded.
  • Next, you will have to choose the get updates option.
  • When the update process will complete, you will have to start the Quickbooks application again.
  • Now, you need to install the updates on the system.

Solution 3: Modifying Firewall Settings

The last method that we suggest you use is to modify the Quickbooks firewall settings. Check out the steps mentioned below to change the firewall settings.

  • First, you will have to start the control panel on the system and then choose the Windows firewall option and then hit the enter key.
  • You will then have to click on the option to allow the application through a firewall.
  • Now, you need to click on the change settings option and then tick the checkbox for the public list for the Quickbooks application option.
  • When done, you will have to choose the Ok button and then select the public for the application.
  • In the end, you will have to try to run the Quickbooks application in the multi-user mode and then check if the error is resolved or not.

Winding Up

All the methods mentioned above will help you to fix the Quickbooks firewall error easily. We have tried to explain to you all about the Quickbooks firewall issue. In case the error persists, we will suggest you seek help from experts.

1 thought on “How to Solve Windows Firewall Disabled Exceptions Not Defined in QuickBooks”

Leave a Comment