Simple steps to deal with QuickBooks error 15270

QuickBooks payroll is a subscription-based service that helps employers to keep a record of their employee wages, submit payroll timely, and calculate taxes. This service works in accordance with the federal tax table and needs to be updated after every new update release. But the users sometimes run into QuickBooks error 15270 while downloading the update. If the payroll updates on your QuickBooks also get terminated by this error, read this entire blog to determine its triggers and the methods to deal with it.

Speak to QB experts at 1.855.738.2784 for easy troubleshooting ideas to rectify the error.


QuickBooks gets struck by this error during payroll updates due to the following reasons-

  • Low internet speed or a third-party browser cause damage to the update package.
  • Shared download location specified in the software is incorrect or inaccessible to QuickBooks.
  • QuickBooks fails to run its background processes due to misconfigured Windows Firewall settings.

You Could Learn Additionally : How To Fix QuickBooks Error 1712


Execute the stepwise methods given below to download payroll updates in your QuickBooks without any issues-

Solution 1- Check the internet speed on your system and set up the default browser

This error appears in the software when the software fails to download or install payroll updates. This can happen due to network connectivity issues which cause damage to the update package. QuickBooks will fail to process the payroll update file, and the update process will be terminated instantly. You must check the internet speed to ensure that the connection isn’t lapsing due to it. Here are the steps to apply-

  1. Open your web browser and go to Google’s homepage.
  2. Type ‘Internet speed test’ in the search panel and use the first link in the results to run an Internet speed test.
  3. Let the test complete and compare the internet speed on your system with QB requirements of 3Mbps average and 1.5Mbps minimum.

If your system doesn’t has the required speed, you need to upgrade the connection to prevent connectivity issues in the future. If the internet speed is adequate, you must change the default browser in the control panel. QuickBooks might face compatibility issues with a third-party browser which directly affects the payroll update. Use these steps-

  1. Click the Gear icon in the Windows Start button menu to open the control panel.
  2. Go to the Apps option and tap Default Apps in the left menu.
  3. Select Microsoft Edge/Internet Explorer as the default browser for your Windows and save the settings.
  4. Retry downloading the payroll updates in QuickBooks.

Go to the next solution if the payroll update fails again.

Solution 2- Use QuickBooks in Administrator mode

QuickBooks payroll update can also fail if the software isn’t provided sufficient system resources or its internet connection gets blocked by a firewall. You’ll have to run the software in Admin mode to prevent it from getting interrupted by other applications on your PC. Here’s how-

  1. Type ‘QuickBooks’ in the search panel and let the results pop up.
  2. Right-click the QuickBooks icon and select Run as Administrator.
  3. Download the payroll updates again after the software opens in Administrator mode.

The payroll update issue will be resolved, and you can now update the payroll service without any issues.


We have reached the end of this blog explaining the conditions that encourage QuickBooks error 15270 to stop the payroll update. We hope you apply the methods given in the blog to make your QuickBooks error free again.

If you still have doubts about this error, contact a QB support team at 1.855.738.2784.

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