Why should you opt-out for multi-vendor e-commerce over single vendor e-commerce apps?

Hi, you would be peeping out to find ways to invest in the e-commerce industry. Deciding to go with online e-commerce is the first step in attaining success. With the continued growth of the online e-commerce market, many e-commerce apps are joining the queue to establish their brand’s presence. Without a strategic plan, you cannot cope with competitors and bring attention to your business. Justify your e-commerce business with an excellent multi-vendor e-commerce script. To draw the attention of users, a cohesive and robust UI is all you need. Because users value a lucid UI more than anything else. Other than the UI, users will look at whether the app lists a gamut of products. So it is equally important to partner with multiple sellers to list a range of products on your app. These are the points you must consider before planning for an e-commerce application. This blog will cover the intricate benefits of having an e-commerce platform.

Benefits of multi-vendor ecommerce script development over single vendor e-commerce app:

In a single-vendor schema, you get to work with only one vendor, where managing the business process is relatively easy. The products listed may be limited that the user will not find it impressive. Whereas, in multi-vendor, you can tie up with many vendors and have a plethora of products listed on your application. Since the app has multiple products, users will find your app to be fulsome. Also, managing multiple vendors could be aced with the app’s admin dashboard. 

Let us now categorize the working of the app from the perspectives of the user and the vendor.

The steps involved in purchasing the products from the user app.

Step 1- The user registers with the app by submitting all the needed information like name, email address, and contact number.

Step 2- After completing the registration step, the user will enter the app’s homepage, where he/she can find the category of products.

Step 3- The user will browse through the categories and select the desired category and then the product.

Step 4- Once the user selects the products, he/she will add them to the cart and make the payment.

Step 5- The vendor will receive the order request and will confirm the same.

Step 6- The admin will verify the payment and approve the order.

Step 7- The delivery agent will collect the products from vendors and deliver the products to the user’s address.

Next, let us see go through the steps involved in using the app from the vendor’s perspective.

Step 1- The vendor registers with your app by providing all the mandatory details.

Step 2- The admin will approve the seller’s account and allow access to the app.

Step 3- The vendor will list the products, including every product details like name, image, description, and price.

Step 4- Whenever a user orders the vendor’s product, the vendor will receive the request.

Step 5– Once the user makes the payment for the order, the vendor will approve the order.

Step 6- The vendor’s product will reach the user via a delivery agent.

Step 7- The vendor can know the quality of products based on the reviews given by the user.

Let us now glide through the various features of the e-commerce clone application, starting with the features of the user application.

Category- Since the app has a spectrum of products listed, make it easy for the user to make the selection by product grouping/category. For example, the user is looking to buy a pair of shoes. Then he/she can search for shoes under the footwear category. 

Search field– The user can skip browsing the category section by entering the name of the product in the search field. For example, the user is looking for printed t-shirts. He/she can narrow the search by typing, “printed t-shirts.” The user will get a list of printed t-shirts available in the app.

Cart- The user can add the selected products to the cart and checkout swiftly.

Payment modes– The user can purchase the products by making the payment via convenient methods of payment options available in the app. 

Wishlist- The user may wish to purchase a particular product but may not afford it at a given time. In those instances, the user can add them to the wishlist and purchase it later.

Purchase history– Whenever the user would like to know the details of previous purchases, he/she can know it via the purchase history/order history section.

Push notifications– With push notifications, the user can know all the app-related information instantly. Messages via push notifications can include marketing messages, offers, deals, etc.,

Track orders– The order tracking has become an integral part of every app be it e-commerce or any other app. The app lets the user know the location of the order.

The vendor app:

Product listing– The vendor will upload the list of products in the app specifying every detail of the product like name, price, description, and image.

Order notification– If a user purchases the vendor’s product, then the vendor will receive a notification.

Edit products– The vendor can add/modify/delete products from the app. 

View reviews and ratings– The vendor can view the reviews of products given by the user. Based on the reviews, the vendor can maintain or improve the quality of the products.

The delivery agent app:

Order notification– Whenever the user orders a product, the delivery agent will receive the request to ship the products to the user.

Route management– The app has a smart route finder that recommends the shortest route to the delivery agent. With the shortest route, the agent can ship products to the user on time.

Delivery planner– The delivery agent can complete the dispatch of orders one by one based on the delivery planner. The delivery planner is more of a checklist that contains the list of orders and their statuses.

The admin panel:

Manage in-app tasks– The admin is the centre of authority for managing the activities of the user, vendor, and the delivery agent.

Profile approval– The admin will validate the profiles of the user, vendor and the delivery agent. If one of the profiles is found to be suspicious, the admin has every right to remove the profile from the app.

Analytics- Analytics can help you carry out the business process in many ways right from scrutinizing the behaviour to segmenting to sending personalized messages.

Support- The user/vendor/delivery agent can seek help from the admin in case of any queries.

Finishing lines:

Building a successful e-commerce business and acquiring users are the two milestones. Yet, you can achieve these milestones with the help of a multi-vendor marketplace script. Launch the app that has every essential feature to make the whole business process quite manageable.

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